P.O. Box 98036, Baton Rouge, LA 70898-9036 888.769.8841 www.campusfederal.org Fax Number: 225.408.4919

Job Openings

Campus Federal is an Equal Opportunity Employer.

As of , we have openings for the following positions:

  • Baton Rouge
  • Shreveport
  • New Orleans

Audit and Risk Manager

Campus Federal Credit Union has immediate opening for Audit and Risk Manager to oversee the internal and external audit and risk assessment functions for the credit union

Responsibilities include:

  • Develop, implement, and maintain a comprehensive risk-based audit plan covering all functions, departments and processes of CFCU.
  • Coordinate and conduct periodic and special audits of operations and records not specified in audit plan as needed.
  • Maintain audit work papers to evidence work performed and support conclusions reported.
  • Prepare formal reports documenting audits performed and their results; prepare written evaluations on effectiveness of existing systems policies and procedures.
  • Discuss any irregularities or deficiencies uncovered during audits with department managers, recommend resolutions and follow up to determine that required changes are instituted.
  • Prepare reports and materials for the Supervisory Committee to include minutes, quarterly reports and other documentation for Supervisory Committee meetings.
  • Monitor, investigate and act on member complaints/claims referred to the Risk Management department and/or to Supervisory Committee.
  • Support the external audit function and/or NCUA examination by assisting outside auditors and examiners in reconciling discrepancies, preparing work papers and providing information.  Act as liaison between external auditors and/or NCUA examiner and management.
  • Develop and implement enterprise wide risk assessment process.
  • Act as consultant and resource to managers, employees and volunteers regarding risk implications in processes, procedures and products.

Requirements:

  • Detail oriented, have excellent written and verbal communication skills & PC skills. 
  • Familiar with standard concepts, practices and procedures in internal audit. 
  • 2-4 years experience in internal audit, preferably in a financial institution and a degree in accounting or related, 
  • Certification is preferred.

  
Benefits include:
Paid health and dental coverage.  Life, Disability, 401k and other benefits available at minimal costs.  Generous vacation and sick leave policies.

Only those most qualified will be contacted. EOE

Qualified applicants may apply online or mail resume to:
Campus Federal Credit Union,
Audit and Risk Manager ,
P.O. Box 98036,
Baton Rouge, LA 70898-8036
or email to careers@campusfederal.org

Apply Now

Member Service Representative

Campus Federal Credit Union now hiring a Member Service Representative for our Call Center. Ability to provide exceptional member service assisting members with inquiries, and account transactions. Identifies member’s needs, and provide solutions to cross sell products and services in all inbound and outbound initiatives. 

Responsibilities include

  • Assist members via phone, fax, email, web chat, secure messaging
  • Open and close accounts
  • Input loan applications
  • Provide detailed information on business accounts
  • Cross-sell credit union products and services to enhance the overall relationship with members, to improve member retention, and credit union growth
  • Maintain a high knowledge level of all products in order to effectively respond to member inquiries and resolve issues
  • Assist members with accessing online banking, bill payer, automated phone service, remote deposits, external transfers
  • Provides all member service on bill payer issues.
  • Input outgoing wire requests
  • Order checks, credit cards, debit cards, ATM cards, stop payments
  • Updates members mailing address/contact information
  • Research account statements, check copies, copies of deposits
  • Resolve member issues in a timely manner

Requirements:

  • 3+ years member/customer service experience
  • Strong operational skills
  • Strong customer service skills
  • Ability to cross-sell products and services
  • Pleasant telephone voice
  • Excellent written and verbal communications skills
  • Professional appearance
  Benefits include:
Paid health and dental coverage.  Life, Disability, 401k and other benefits available at minimal costs.  Generous vacation and sick leave policies.

Only those most qualified will be contacted. EOE

Qualified applicants may apply online or mail resume to:
Campus Federal Credit Union,
Member Service Representative ,
P.O. Box 98036,
Baton Rouge, LA 70898-8036
or email to careers@campusfederal.org

Apply Now

There are no positions available at this time.
There are no positions available at this time.
We're Here to Help
Live Chat
Related Products

 

To open an account you must be a member of Campus Federal. Please use our membership application to apply for membership and open an account. Current members, please use the contact us form to specify the type of account you would like to open.