P.O. Box 98036, Baton Rouge, LA 70898-9036 888.769.8841 www.campusfederal.org Fax Number: 225.408.4919

Job Openings

Campus Federal is an Equal Opportunity Employer.

As of , we have openings for the following positions:

  • Baton Rouge
  • Shreveport
  • New Orleans

Part Time Member Service Representative

Campus Federal Credit Union is now hiring a part time Member Service Representative for our Call Center. Ability to provide exceptional member service assisting members with inquiries, and account transactions. Identifies member’s needs, and provide solutions to cross sell products and services in all inbound and outbound initiatives.

Responsibilities:

  • Assist members via phone, fax, email, web chat, secure messaging
  • Open and close accounts
  • Input loan applications
  • Provide detailed information on business accounts
  • Cross-sell credit union products and services to enhance the overall relationship with members, to improve member retention, and credit union growth
  • Maintain a high knowledge level of all products in order to effectively respond to member inquiries and resolve issues
  • Assist members with accessing online banking, bill payer, automated phone service, remote deposits, external transfers
  • Provides all member service on bill payer issues.
  • Input outgoing wire requests
  • Order checks, credit cards, debit cards, ATM cards, stop payments
  • Updates members mailing address/contact information
  • Research account statements, check copies, copies of deposits
  • Resolve member issues in a timely manner

Requirements:

  • 3+ years member/customer service experience
  • Strong operational skills
  • Strong customer service skills
  • Ability to cross-sell products and services
  • Pleasant telephone voice
  • Excellent written and verbal communications skills
  • Professional appearance
  • Able to work M-F from 10:30am to 4:30pm and every other Saturday (up to 29 hours per week)

Benefits include:  401k and vacation and sick leave.

Qualified applicants may apply online or email resume to careers@campusfederal.org

EOE
Due to the high volume of applicants, only those most qualified will be contacted

Apply Now

Part Time Teller

Campus Federal Credit Union has immediate opening for a part time teller. 1-2 years teller experience required. Applicants must provide exceptional member service to current and prospective members through efficient handling of paying and receiving functions; handling of member inquiries timely and accurately; offering products and services that meet the member’s needs.

Responsibilities:

  • Provide exceptional member service through accurate and prompt member assistance.
  • Perform paying and receiving functions.
  • Actively offer Credit Union products and services to current and prospective members.
  • Assume responsibility and is accountable for adherence to Credit Union policies and procedures.
  • Perform general account maintenance.
  • Research and resolve member inquiries and problem resolution accurately and timely.
  • Assist in attaining established Credit Union and branch goals through active participation and promotion of sales activities.
  • Responsible for ensuring safety of Credit Union assets.
  • Benefits include:  vacation, sick leave, 401k.

    Hours: M,W,F 8:45am-close & most Saturdays 8:30am-12:30pm

    Qualified applicants may apply online or email resume to careers@campusfederal.org

    EOE
    Due to the high volume of applicants, only those most qualified will be contacted.

    Apply Now

There are no positions available at this time.

Mortgage Loan Originator

Campus Federal Credit Union has immediate opening for a Mortgage Loan Originator in New Orleans. Applicants must be able to provide professional financial services to members related to financing the purchase of residential real property and the refinancing of existing mortgages secured by residential real property. This would include conventional and government loans.

Responsibilities:

  • Originate mortgage loans to meet CFCU and investor guidelines, performs mortgage loan origination and closing duties, including meeting with customers, procuring documents and signatures.
  • Develop business relationships with realtors, home builders, land developers, real estate attorneys, real estate appraisers, etc.
  • Represent Campus Federal Credit Union at business development functions and community events.
  • Establish and maintain a robust customer referral network that will generate the mortgage leads needed to build a healthy pipeline of potential loan applicants.
  • Meet with prospective loan applicants to evaluate their home financing needs, explain the available financing options and provide assistance with the customer’s selection of the loan program that best meets his/her needs.
  • Pre-qualify home-buyers who wish to know the maximum mortgage they qualify for prior to viewing homes for sale.
  • Provide appropriate follow up throughout mortgage origination process and make customer contact as necessary.
  • Cross-sell non-mortgage credit union products/services and provide referrals as appropriate.
  • Keeps current on guidelines and regulations.
  • Respond to inbound calls and email requests from interested/qualified borrowers.
  • Originate first mortgage purchase and refinance loans to investor guidelines.
  • Monitor marketplace for new products and services and rates. Research and recommend to management on new products/services as needed.
  • Recommend revisions to residential lending policies and procedures to management.
  • Provide various reports summarizing mortgage loan activities as requested.

Requirements:

  • 3-5 years experience in mortgage loan origination
  • MNLS# required
  • Excellent verbal and writing skills; effective communication
  • Sales experience

Benefits include:  100% paid health, dental, LTD insurance for employee.  Other benefits include vacation, sick leave, 401k, life insurance and advancement potential. Salary DOE. 

Qualified applicants may apply online or mail resume to:
Campus Federal Credit Union,
Mortgage Loan Originator,
P.O. Box 98036,
Baton Rouge, LA 70898-8036
or email to careers@campusfederal.org

EOE
Due to the high volume of applicants, only those most qualified will be contacted

Apply Now

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To open an account you must be a member of Campus Federal. Please use our membership application to apply for membership and open an account. Current members, please use the contact us form to specify the type of account you would like to open.