P.O. Box 98036, Baton Rouge, LA 70898-9036 888.769.8841 www.campusfederal.org Fax Number: 225.408.4919

Job Openings

Campus Federal is an Equal Opportunity Employer.

As of , we have openings for the following positions:

  • Baton Rouge
  • Shreveport
  • New Orleans

Part Time Member Service Representative

Campus Federal Credit Union is now hiring a part time Member Service Representative for our Call Center. Ability to provide exceptional member service assisting members with inquiries, and account transactions. Identifies member’s needs, and provide solutions to cross sell products and services in all inbound and outbound initiatives.

Responsibilities:

  • Assist members via phone, fax, email, web chat, secure messaging
  • Open and close accounts
  • Input loan applications
  • Provide detailed information on business accounts
  • Cross-sell credit union products and services to enhance the overall relationship with members, to improve member retention, and credit union growth
  • Maintain a high knowledge level of all products in order to effectively respond to member inquiries and resolve issues
  • Assist members with accessing online banking, bill payer, automated phone service, remote deposits, external transfers
  • Provides all member service on bill payer issues.
  • Input outgoing wire requests
  • Order checks, credit cards, debit cards, ATM cards, stop payments
  • Updates members mailing address/contact information
  • Research account statements, check copies, copies of deposits
  • Resolve member issues in a timely manner

Requirements:

  • 3+ years member/customer service experience
  • Strong operational skills
  • Strong customer service skills
  • Ability to cross-sell products and services
  • Pleasant telephone voice
  • Excellent written and verbal communications skills
  • Professional appearance
  • Able to work M-F from 10:30am to 4:30pm and every other Saturday (up to 29 hours per week)

Benefits include:  401k and vacation and sick leave.

Qualified applicants may apply online or email resume to careers@campusfederal.org

EOE
Due to the high volume of applicants, only those most qualified will be contacted

Apply Now

Full Time Teller

Campus Federal Credit Union has immediate opening for a full time teller. Provide exceptional member service to current and prospective members through efficient handling of paying and receiving functions; handling of member inquiries timely and accurately; offering products and services that meet the members’ needs.

Responsibilities:

  • Provide exceptional member service through accurate and prompt member assistance.
  • Perform paying and receiving functions.
  • Actively offer Credit Union products and services to current and prospective members.
  • Assume responsibility and is accountable for adherence to Credit Union policies and procedures.
  • Perform general account maintenance.
  • Research and resolve member inquiries and problem resolution accurately and timely.
  • Assist in attaining established Credit Union and branch goals through active participation and promotion of sales activities.
  • Responsible for ensuring safety of Credit Union assets.

Requirements:

  • 1-2 years teller experience
  • Strong operational skills
  • Strong customer service skills
  • Ability to cross-sell products and services
  • Pleasant telephone voice
  • Excellent written and verbal communications skills
  • Professional appearance

Benefits include:  100% paid health, dental and LTD insurance for the employee. Other benefits and dependent benefits available. Generous paid vacation and paid sick leave also available.

Qualified applicants may apply online or email resume to careers@campusfederal.org

EOE
Due to the high volume of applicants, only those most qualified will be contacted

Apply Now

There are no positions available at this time.
There are no positions available at this time.
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To open an account you must be a member of Campus Federal. Please use our membership application to apply for membership and open an account. Current members, please use the contact us form to specify the type of account you would like to open.