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Meet Kristi, Centralized Branch Manager

Kristi Thibodeaux, Centralized Branch Manager at Campus Federal, supervises the Campus ConnectSM teller operation, our innovative machines that offer an enhanced ATM experience with face to face teller functionality through a video connection. Kristi also works closely with all nine branches, serves on our Service Solution team representing Campus Federal at community events, and is our “go to” for historical facts regarding Campus Federal.

Kristi has worked for Campus Federal for over thirty years and is an exceptional problem solver, helping find solutions to any issues that may arise to ensure our members have the best experience possible. “Everything doesn’t fit in a box,” she says. “I enjoy discovering new ways to support our mission of ‘We Help People.’”

One event that stands out above all others is her experience at Campus Federal in August 2005 when Hurricane Katrina disrupted daily life in Southern Louisiana and displaced many in our community from their homes. “With members all over the United States and operations hampered, we had to find creative ways to help,” Kristi recalls. “We went above and beyond to make sure our members were taken care of - we even Fed-Ex’d a member’s debit card to them in Las Vegas!”

Kristi is considered the “voice” of Campus Federal – it is her cheerful voice you will hear if you call after hours and get our voicemail system. She is a true team member, always willing to help members and co-workers alike. “Every day is different and that is what makes my job so rewarding and fun.” Kristi shares. “And, I get to work with a group of people that feel like family.”