April 6th, 2020
My thoughts are with you and your loved ones during these uncertain times. Like you, I have a heavy heart as I learn about the impact COVID-19 continues to have on our communities. As the Governor has extended the Louisiana COVID-19 Stay at Home order until April 30, the only thought that comforts me is we are all in this together.
Despite all these changes and challenges, some things have not changed. At Campus Federal, our team is still working to serve you to the best of our ability as our valued members, just in a different way.
In the span of a couple of weeks, we have gone from handshakes and high-5’s with our members and teammates to ‘social distancing’ and working remotely. Like yours, our hands are raw from a million washings each day and lots of sanitizer. Schedules have been disrupted and kids are confused. People we know and love are sick and/or scared in ways we had not considered just a few short weeks ago.
I wanted to take a moment to summarize some of the things we are doing to keep providing you with the service you value from us. We have developed ways to continue serving you while also protecting our teammates. We tested our technological capabilities and found creative ways to continue our work.
We are providing regular updates in Campus Federal News/Media on our website and I am pleased to let you know we have launched an online Loan Extension Request Form as a way for you to request our assistance if you can’t make your payments during COVID-19.
We have waived the account fees for our Campus Classic and Lagniappe Checking accounts for March and April, since we don’t have the opportunity to get the number of card swipes needed to earn the reward.
Rest assured our team is fully-operational and we are here for you. We are all in this together and we look forward to brighter days ahead when we can welcome you back into our branches for those high-5’s and handshakes!