Important Information Regarding ACH Transactions and Your Security

This is an annual update to provide you with the 2024 NACHA rules and guidelines as well as some ongoing security education resources.

What is the ACH Network?
The ACH Network is a secure system that facilitates electronic funds transfers between banks and credit unions in the United States. It allows for both credit (direct deposits) and debit (electronic debits) transactions.

Updated Originator Responsibilities
As your trusted financial institution, we are an originator within the ACH Network. This means we have certain responsibilities to ensure the accuracy, security and efficiency of your ACH transactions. Here are some key points regarding our responsibilities:

• Transaction Authorization: We will only process ACH transactions that you have authorized.
• Error Resolution: We will work diligently to resolve any errors that may occur with your ACH transactions.
• Consumer Protection: We are committed to protecting your financial information and preventing unauthorized transactions.