Campus Federal will never ask for your online banking username or password. If you ever receive a message, call or request for this information, treat it as fraud and contact Campus Federal immediately by phone, secure message or by visiting a branch.
Quick Tips for Staying Safe Online
Protecting your personal and financial information does not have to be complicated. A few smart habits, paired with the security tools available to Campus Federal members, can help keep you safe every day.
Smart Habits That Make a Big Difference
- Never share your passwords with anyone.
- Be cautious with emails and texts. Verify the sender before clicking links or opening attachments.
- Turn on multi-factor authentication wherever it is offered.
- Keep your devices updated to avoid security vulnerabilities.
- Avoid using public Wi‑Fi for banking or shopping.
- Check your accounts often so you can spot unusual activity quickly.
How Campus Federal Helps Protect You
Campus Federal's Online and Mobile Banking provides built in tools designed to strengthen your security and help you monitor your accounts more easily.
- Recent Login Activity lets you see dates, times and browsers used for every login attempt so you can quickly spot unusual access.
- Multi-Factor Authentication options allow you to choose email, text, voice call or authentication apps for one-time codes.
- Secure Messaging gives you a protected way to communicate inside Online Banking when you need support or want to discuss account details safely.
- Contact Information Management helps ensure you never miss alerts by keeping your phone number, email and mailing address current.
- Account Customization makes it easy to personalize how your accounts display so you can catch anything that looks out of place.
Fraud Protection and Card Controls
Campus Federal’s fraud services give you tools to prevent misuse and respond fast if something looks wrong.
- Campus Federal will never ask for your login username or password.
- If you suspect fraud, call 888‑769‑8841 immediately.
- Campus Federal has partnered with Merchants Information Solutions, Inc. to offer you identity theft monitoring, resources and recovery services with Fraud Defender.
- CardValet gives you strong card control features, including instant on/off, spending limits, location controls, merchant category controls and real time alerts.
- Download CardValet from your app store Apple Store or Google Play Store.
Stay Alert and Act Quickly
Good habits combined with Campus Federal’s built in protections give you a strong defense against online threats. If anything ever feels suspicious, contact Campus Federal right away by phone, secure message or by visiting a branch.