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Careers

Campus Federal has been providing quality financial services to our members and communities we serve since 1934. We are continually looking for self-starters who have an excellent work ethic with the ability to provide ‘world class’ service to join our team.

Job Openings

  • Financial Service Representative - New Orleans

    Campus Federal Credit Union seeks an experienced Financial Service Representative in our New Orleans region to provide exceptional member service to current and prospective members through; consultative sales of appropriate Credit Union products and services. FSR participates and supports Campus Federal in reaching its sales and service goals.

    Candidates should be friendly and professional and have excellent customer service skills.  2+ years’ experience in opening new accounts and consumer lending, including making a lending decision, is required. 

    Responsibilities:

    • Actively cross-sell additional products and services by identifying needs of current and prospective members and offers appropriate credit union solutions

    • Promotes business for the Credit Union by maintaining good member relations and referring members to appropriate in-house personnel and Credit Union affiliates for new services

    • Provides routine retail loan products to current and prospective members

    • Assist in attaining established Credit Union and branch goals through active participation and promotion of sales management activities including outbound calling program.

    • Assumes responsibility and is accountable for adherence to Credit Union policies and procedures

    • Handle routine member inquires and problem resolution in a accurate and timely fashion

    • Conducts paying and receiving functions as needed

    Qualifications:

    • 2+ years experience in new accounts

    • 2+ years experience in lending, including determining credit worthiness

    • Strong customer service skills

    • Ability to cross-sell products and services

    • Excellent written and verbal communications skills

    • Professional appearance

    Benefits include: 100% paid health, dental and LTD insurance for the employee.  Other benefits and dependent benefits available. Generous paid vacation and paid sick leave also available. 

    Due to the high volume of applicants, only those most qualified will be contacted. EOE. 

    Apply

  • Campus Connect Teller

    Campus Federal Credit Union has an immediate opening for a part time Campus Connect video teller. Previous teller experience, excellent member contact skills, knowledge and understanding of credit union products and services required. Responsible for providing exceptional member service to current and prospective members through efficient handling of paying and receiving functions as well as inquires and problem resolution via a Campus Connect machine.  

    Duties:

    • Provide exceptional member service by engaging member interaction through an interactive video teller machine  

    • Accurately and promptly performs paying and receiving functions   

    • Recognize needs and actively offer Credit Union products and services to current and prospective members as appropriate  

    • Assume responsibility and is accountable for adherence to Credit Union policies and procedures  

    • Perform general account maintenance  

    • Provide additional member services such as, accept loan payments, issues official checks, process credit card cash advances, etc.  

    • Efficiently handles transactions from multiple screens  

    • Research and resolve member inquiries and problem resolution accurately and timely  

    • Support Credit Union and branch goals through active participation and promotion of sales activities   

    •  Balance cash drawer daily  

    • Responsible for ensuring safety of Credit Union assets  

    • Operate both Campus Connect machine and XP  

    • Perform other duties as requested.  

    Schedule: M-F 3:00 pm-7:00 pm and some Saturdays.  

    Benefits include: Generous paid vacation and paid sick leave.

    Due to the high volume of applicants, only those most qualified will be contacted. EOE 

    Apply

  • Member Experience Specialist

    Campus Federal Credit Union has an immediate opening for a Member Experience Specialist. The primary purpose of this position is to engage members and identify the reason for their visit. The MES will introduce the member to the appropriate area within the branch to ensure a positive experience and proper traffic flow within the branch.

    Responsibilities:

    • Promptly greet members, guests and visitors as they enter the branch, identify their needs and guide them to the appropriate place within the Branch.
    • Sign in guests and visitors and assign a visitor’s badge. 
    • Secures packages and envelopes that are dropped off and routes them to the proper personnel.
    • Direct members to appropriate employee, log members in to the member service log and monitors member’s wait time and transaction time.
    • Maintains safe deposit access records and mitigates risk during the safe deposit access process.
    • Perform general account maintenance, paying and receiving functions including sales of branch negotiables.
    • Assist with branch morning and evening duties to include opening and closing the vault, working and locking the night depository, setting up the teller station with supplies and cash, and balancing the teller window/branch.
    • Actively offer credit union products and services to current and prospective members.
    • Prevents monetary and operational losses by bringing transactions above authority to a supervisor, properly placing holds for loss mitigation, and superior cash handling.
    • Assume responsibility and is accountable for adherence to credit union policies and procedures.
    • Research and resolve basic member inquiries and problem resolution accurately and timely.
    • Assist in attaining established credit union and branch goals through active participation and promotion of safety activities.
    • Responsible for insuring safety of credit union assets.
    • Provide the first impression for the member and ensure members are served and if they must wait, invite a member to sit in the lounge and offer a beverage while they wait for an FSR to be available.
    • Performs other duties and works on special projects as required

     Requirements:

    • 1-2 years customer service experience, preferably in a financial institution
    • Strong customer service skills
    • Ability to cross-sell products and services
    • Excellent written and verbal communications skills
    • Professional appearance
    • Ability to communicate effectively

     Benefits include:  100% paid health, dental and LTD insurance for the employee.  Other benefits and dependent benefits available.  Generous paid vacation and paid sick leave also available.  

    Due to the high volume of applicants, only those most qualified will be contacted. EOE 

    Apply

  • Part-time Teller

    Campus Federal Credit Union has an immediate opening for a part time teller in Baton Rouge.  1-2 years teller experience required.  Applicants must provide exceptional member service to current and prospective members through efficient handling of paying and receiving functions; handling of member inquiries timely and accurately; offering products and services that meet the member’s needs.

    Responsibilities:

    • Provide exceptional member service through accurate and prompt member assistance.
    • Perform paying and receiving functions.
    • Actively offer Credit Union products and services to current and prospective members.
    • Assume responsibility and is accountable for adherence to Credit Union policies and procedures.
    • Perform general account maintenance.
    • Research and resolve member inquiries and problem resolution accurately and timely.
    • Assist in attaining established Credit Union and branch goals through active participation and promotion of sales activities.
    • Responsible for ensuring safety of Credit Union assets.

    Benefits include:  Generous paid vacation and paid sick leave.

    Hours:  up to 30 hours a week and Saturdays.

    Due to the high volume of applicants, only those most qualified will be contacted. EOE 

    Apply

Culture and Benefits

If you enjoy a fun, energized, rewarding work environment, look no further. At Campus Federal, you’ll work with other enthusiastic, talented professionals who share a common spirit of adventure. Not only will you grow both personally and professionally, you’ll know that your contribution to the company and our members counts. Of course, competitive wages and other benefits come standard with the job. We have been serving Louisiana residents since 1934 and are always looking for great people to continue providing world-class service to the members of our community.

In addition to a rewarding work environment and a competitive salary, we offer a comprehensive benefit package for eligible employees.

  • Full time employees enjoy medical, dental, and long term disability with 100% of their premiums paid by the Credit Union.
  • Full time employees are offered the ability to add their spouse and/or child(ren) to medical and dental coverage for a premium.
  • Full time employees are offered group life insurance and optional life insurance for their dependents for a premium.
  • Full time employees are offered vision coverage for themselves and dependents for a premium.
  • Full time employees are offered accident insurance, critical care insurance and short term disability for a premium.
  • All employees receive a paid holiday during their birth month for their birthday.
  • Paid holidays and sick leave are available immediately upon hire while vacation pay accrues. Sick leave is also available for immediate family members.
  • We offer a competitive 401(K) plan in addition to offering a Roth 401(K).
  • Advancement potential within the credit union.
  • Education, training and tuition assistance are available to all eligible employees.

Campus Federal is an Equal Opportunity Employer.

FMLA