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Campus Federal has been providing quality financial services to our members and communities we serve since 1934. We are continually looking for self-starters who have an excellent work ethic with the ability to provide ‘world class’ service to join our team.

 

Job Openings

  • Marketing Analyst

    Campus Federal Credit Union is seeking a Financial Product Specialist. Applicants are responsible for product development, including product research, design, market launch and monitoring of product performance to maximize profitability and meet member needs; utilizing data analytics to determine optimum product mix, delivery channels and pricing for existing and new products and services; providing support for Marketing Department to expand membership based on research, including competitive, industry, consumer and economic trends. 

    Responsibilities:

    • Perform Annual Product Reviews on existing products and prepare proposals for innovative product and services as identified via researching market areas, competitive offerings, member behavior and industry trends to ensure Campus Federal products meet the changing needs of our members and are fiscally sound. 

    • Prepare and present new product proposals for VP of Marketing and Executive Team based on customer needs, competition and our business model to attract and retain consumer and business members. 

    • Represent the member; be the credit union’s expert on how members interact with the products or services (analytics, surveys, user testing) and present recommendations for existing products and services, as well as input into projects relating to products or services; make recommendations to improve the member experience and ensure brand alignment.

    • Recommend pricing of new products and re-pricing of existing ones based on review of competitive data, profitability and member segment needs on an annual basis. 

    • Work with Marketing Manager to develop strategies for core positioning and messaging of new and potential products and services for marketing campaigns and initiatives. 

    • Work with Research Specialist on reporting, analysis and market potential of existing and potential products using MCIF (Marketing Customer Information File database) and prepare recommendations for VP of Marketing that are mutually beneficial to the credit union and its members. 

    • Analyze marketing, technology and digital industry trends along with competitive market data for Baton Rouge, New Orleans and Shreveport to maximize product portfolio and profitability. 

    • Communicate with all levels of staff within the organization to ensure effectiveness of related Product Plans and programs.

    • Be the expert with respect to all traditional and non-traditional product competition. 

    • Evaluate viability of third-party partnerships/vendors and software interfaces. 
      Participate in the preparation and deployment of various marketing plans and activities. 

    Qualifications:

    • Degree in Business, Marketing, or appropriately related field 

    • 5-7 years’ experience in marketing or business environment

    • Proficient in Microsoft Applications including Excel and Word 

    • Excellent analytical, strategic planning and communication (written and verbal) skills 

    • Critical thinker who can develop products and services to keep Campus Federal relevant and top of mind among target consumers 

    • Strong time management, organizational and project management skills 

    • Ability to interface with all levels of personnel within Campus Federal and external organizations 

    • Experience in financial service industry preferred

    Benefits Include: 100% paid health, dental, LTD insurance for employee. Other benefits include vacation, sick leave, 401k, life insurance and advancement potential. Salary DOE. 

    Due to the high volume of applicants, only those most qualified will be contacted. EOE.

    Apply

  • Financial Service Representative

    Campus Federal Credit Union seeks experienced Financial Service Representative for our Baton Rouge region to provide exceptional member service to current and prospective members through consultative sales of appropriate Credit Union products and services. FSR participates and supports Campus Federal in reaching its sales and service goals. Candidates should be friendly and professional and have excellent customer service skills. 2+ years’ experience in opening new accounts and consumer lending, including making a lending decision, is required. 

    Responsibilities:

    • Actively cross-sell additional products and services by identifying needs of current and prospective members and offers appropriate credit union solutions.

    • Promote business for the Credit Union by maintaining good member relations and referring members to appropriate in-house personnel and Credit Union affiliates for new services Provides routine retail loan products to current and prospective members 

    • Assist in attaining established Credit Union and branch goals through active participation and promotion of sales management activities, including outbound calling program

    • Assume responsibility and is accountable for adherence to Credit Union policies and procedures

    • Handle routine member inquires and problem resolution in a accurate and timely fashion

    • Conduct paying and receiving functions as needed

    Qualifications:

    • 2+ years experience in new accounts 

    • 2+ years experience in lending, including determining credit worthiness 

    • Strong customer service skills 

    • Ability to cross-sell products and services

    • Excellent written and verbal communications skills

    • Professional appearance

    Benefits Include: 100% paid health, dental and LTD insurance for the employee. Other benefits and dependent benefits available. Generous paid vacation and paid sick leave also available. 

    Due to the high volume of applicants, only those most qualified will be contacted. EOE.

    Apply
  • Campus Connect Teller

    Campus Federal Credit Union seeks a Campus Connect video teller. Previous teller experience, excellent member contact skills, knowledge and understanding of credit union products and services required. Responsible for providing exceptional member service to current and prospective members through efficient handling of paying and receiving functions as well as inquires and problem resolution via a Campus Connect machine.

    Responsibilities:

    • Provide exceptional member service by engaging member interaction through an interactive video teller machine

    • Accurately and promptly performs paying and receiving functions 

    • Recognize needs and actively offer Credit Union products and services to current and prospective members as appropriate

    • Assume responsibility and is accountable for adherence to Credit Union policies and procedures

    • Perform general account maintenance

    • Provide additional member services such as, accept loan payments, issues official checks, process credit card cash advances, etc.

    • Efficiently handles transactions from multiple screens

    • Research and resolve member inquiries and problem resolution accurately and timely

    • Support Credit Union and branch goals through active participation and promotion of sales activities 

    • Balance cash drawer daily

    • Responsible for ensuring safety of Credit Union assets

    • Operate both Campus Connect machine and XP

    • Perform other duties as requested

    Benefits Include: 100% paid health and dental, vacation, sick leave, 401k, and advancement potential.

    Due to the high volume of applicants, only those most qualified will be contacted. EOE.

    Apply

Culture and Benefits

If you enjoy a fun, energized, rewarding work environment, look no further. At Campus Federal, you’ll work with other enthusiastic, talented professionals who share a common spirit of adventure. Not only will you grow both personally and professionally, you’ll know that your contribution to the company and our members counts. Of course, competitive wages and other benefits come standard with the job. We have been serving Louisiana residents since 1934 and are always looking for great people to continue providing world-class service to the members of our community.

In addition to a rewarding work environment and a competitive salary, we offer a comprehensive benefit package for eligible employees.

  • Full time employees enjoy medical, dental, and long term disability with 100% of their premiums paid by the Credit Union.
  • Full time employees are offered the ability to add their spouse and/or child(ren) to medical and dental coverage for a premium.
  • Full time employees are offered group life insurance and optional life insurance for their dependents for a premium.
  • Full time employees are offered vision coverage for themselves and dependents for a premium.
  • Full time employees are offered accident insurance, critical care insurance and short term disability for a premium.
  • All employees receive a paid holiday during their birth month for their birthday.
  • Paid holidays and sick leave are available immediately upon hire while vacation pay accrues. Sick leave is also available for immediate family members.
  • We offer a competitive 401(K) plan in addition to offering a Roth 401(K).
  • Advancement potential within the credit union.
  • Education, training and tuition assistance are available to all eligible employees.

Campus Federal is an Equal Opportunity Employer.

FMLA