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Careers

Campus Federal has been providing quality financial services to our members and communities we serve since 1934. We are continually looking for self-starters who have an excellent work ethic with the ability to provide ‘world class’ service to join our team.

 

Job Openings 

  • Member Service Representative - Part Time

    Campus Federal Credit Union is now hiring a part time Member Service Representative for our call center. Candidate must possess the ability to provide exceptional member service assisting members with inquiries, and account transactions, as well as identify member’s needs, and provide solutions to cross sell products and services in all inbound and outbound initiatives.

    Responsibilities:

    • Assist members via phone, fax, email, web chat, secure messaging

    • Open and close accounts

    • Input loan applications

    • Provide detailed information on business accounts

    • Cross-sell credit union products and services to enhance the overall relationship with members, to improve member retention, and credit union growth

    • Maintain a high knowledge level of all products in order to effectively respond to member inquiries and resolve issues

    • Assist members with accessing online banking, bill payer, automated phone service, remote deposits, external transfers

    • Provides all member service on bill payer issues.

    • Input outgoing wire requests

    • Order checks, credit cards, debit cards, ATM cards, stop payments

    • Updates members mailing address/contact information

    • Research account statements, check copies, copies of deposits

    • Resolve member issues in a timely manner

    Qualifications:

    • 3+ years member/customer service experience 

    • Strong operational skills

    • Strong customer service skills 

    • Ability to cross-sell products and services

    • Pleasant telephone voice

    • Excellent written and verbal communications skills

    • Professional appearance  

    Due to the high volume of applicants, only those most qualified will be contacted. EOE.

    Apply

     

Culture and Benefits

If you enjoy a fun, energized, rewarding work environment, look no further. At Campus Federal, you’ll work with other enthusiastic, talented professionals who share a common spirit of adventure. Not only will you grow both personally and professionally, you’ll know that your contribution to the company and our members counts. Of course, competitive wages and other benefits come standard with the job. We have been serving Louisiana residents since 1934 and are always looking for great people to continue providing world-class service to the members of our community.

In addition to a rewarding work environment and a competitive salary, we offer a comprehensive benefit package for eligible employees.

  • Full time employees enjoy medical, dental, and long term disability with 100% of their premiums paid by the Credit Union.
  • Full time employees are offered the ability to add their spouse and/or child(ren) to medical and dental coverage for a premium.
  • Full time employees are offered group life insurance and optional life insurance for their dependents for a premium.
  • Full time employees are offered vision coverage for themselves and dependents for a premium.
  • Full time employees are offered accident insurance, critical care insurance and short term disability for a premium.
  • All employees receive a paid holiday during their birth month for their birthday.
  • Paid holidays and sick leave are available immediately upon hire while vacation pay accrues. Sick leave is also available for immediate family members.
  • We offer a competitive 401(K) plan in addition to offering a Roth 401(K).
  • Advancement potential within the credit union.
  • Education, training and tuition assistance are available to all eligible employees.

Campus Federal is an Equal Opportunity Employer.

FMLA